Investigation Discovery Phone Numbers and Emails

Toll-Free Number:

  • (866) 324-3637
    toll-free
Is this your business?

How to Contact Investigation Discovery Customer Service?

Most Popular Number:

(866) 324-3637
toll-free
Total calls: 456 Issues resolved: 6 Last call: Mar 27, 2024

How Do I Contact Investigation Discovery via the Website?

To contact Investigation Discovery via its website, scroll to the 'Help' section at the bottom of its home page. Once the new tab opens, you can find various options to contact customer service, including 'live chat' and submitting a contact form. Fill in your email address, choose your country, input additional information about your concern, and upload any related files. After submitting the form, you'll hear back from the Investigation Discovery customer service within 24 hours during regular business hours. Alternatively, you can chat with them during official opening hours, from 6:00 AM to 12:00 EST, Monday through Friday.

Can I Contact Investigation Discovery Customer Service via the App?

It is equally easy and convenient to contact Investigation Discovery customer service via mobile App. Open the Investigation Discovery app on your Android or iOS device and look for the "Help" section in the navigation bar. From there, you will find several different options, such as submitting a contact request, reading FAQs, or a live chat feature if you're connecting during their business hours. It is best to provide a detailed account of your question or concern, whether related to your membership, billing, or payment method. You must also keep any error code handy if you face technical glitches with a show or program you're watching.

What Is the Investigation Discovery Phone Number?

To speak to a customer service agent, dial the contact number on the company website. There's a dedicated toll-free Investigation Discovery Channel number that you can dial to reach out to them for general inquiries, technical support, or any other service-related matters. No matter the nature of your query, it is best to remember that you might encounter wait queues depending on the time you're calling. Hence, calling them during their regular business hours is recommended to receive a prompt and effective response. However, if you still need help to connect with the customer service team, feel free to use different contact methods like their website, app, or social media handles.

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Contact Information

Investigation Discovery Website:

Investigation Discovery Help Center:

Investigation Discovery Rating Based on 206 Reviews

Rating details

2.5
more details
Product or Service Quality
Diversity of Products or Services
Customer service
Style and Design

Rating stats

Rating trend

How Good is Investigation Discovery's Customer Service?

Rook Mau
Rook Mau
Feels Satisfied | Dec 31, 2023

Couldn't get anyone to help me

Read full quote
Antoniette Eub
Antoniette Eub
Feels Satisfied | Oct 08, 2023

I bet y'all are the best.

Read full quote

Summary of Investigation Discovery Customer Service Calls

456 TOTAL
CALLS
01:19 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Investigation Discovery?

Request for Information Question:

  • “How to get my story heard”
  • “About a story really bisarr , the killer is find in Finland,”
  • “Question on a show.”

Product/ Service Question:

  • “To access it through my cable provider”
  • “Network problem”
  • “Trying to access ID Go”

Account Question:

  • “I have cant watch the new serious i have my account connected to my spectrum so im tryna see what the problem is !”
  • “Order subscriptions”
  • “$. Can't sign in”

Activation/ Cancellation Question:

  • “Why did you guys cancel Murder Chose Me”
  • “Can't get into my live shows and I'm a paid subscriber”
  • “It says to activate. Then it will say excepted then do the same thing over again.”

Payments and Charges Question:

  • “Unauthorized usage of image”
  • “Hi my name is Shamika Roberson I'm calling to see if I can get some help somewhere from somebody anybody that can help me my daughter was killed in a vehicle homicide and they're not going to charge the driver nothing she's going to walk Scott free”
  • “Do I have a bill with I'd and how much,I didn't know that I may be charged to watch an episode.”

Website/ Application Question:

  • “App not working”
  • “I need the id go app trouble shoot”
  • “App”

Shipping and Delivery Question:

  • “Want pricing package details for ROKU TV Please”
  • “Delivery question”
  • “Xfinity package change”

Staff Question:

  • “Poor service”
  • “Hoa to get services”

Cards Question:

  • “Don't want PIN number to stream”

Employment Question:

  • “Interested in becoming an actress on a show”

Other Question:

  • “Information about the quiet on the set story.. Jason handy”
  • “Ghost hunters”
  • “I need copies ID TV shows on November 29 and November 30, 2023 my name is Ray Seyerle my daughter is call Colette Dell wilbrinkI”

About

Related Companies

Warner Bros Discovery, HGTV, Discovery Plus, Discovery Channel, Food Network

Summary

Investigation Discovery is a television network which specializes in documentary-style programming. It was founded 1996 under the name Discovery Civilization Network: The World History and Geography Channel. The headquarters is based in Silver Spring, Maryland, United States. There are Investigation Discovery Canada, India, UK, and Italy versions. The network is owned by Discovery Communications, LLC. It offers both programs of original production and re-titled off-network reruns. Investigation Discovery provides videos and shows with true crime subjects including homicides, kidnappings, sexual assaults, domestic violence and disappearances. Available shows are American Monster, Homicide Hunter: Lt. Joe Kenda, On the Case with Paula Zahn, The Perfect Murder, and Swamp Murders.

Investigation Discovery reviews and complaints

Investigation Discovery is ranked 174 out of 3636 in Media category

Area Served

USA

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